Customer Service: Winning Hearts and Minds *Concordia

Customer Service is becoming even more of a differentiator for consumers and businesses who are focusing on spend and costs in today’s world. Customer service training is great for business and great for employees. One of the main reasons that a consumer will choose a small business over a corporation is because of customer service. One of the main reasons a person will choose not to do business with someone is because of customer service. Come to this class to learn the art of customer service, training ideas, and tips to save you time and money. The class will be followed by a chance for one on one consulting with business consultant, Christina Davis. Please call 318.342.1224 to schedule your appointment!

Speaker(s): Christina Davis, LSBDC Business Consultant

Fee: No Cost