Delivering Outstanding and Engaging Customer Service
Everyone says that they have good customer service, but do they really deliver? Customers will buy from your business again and again (and pay a little more) if they have a good experience with your business. But they will not come again (and tell others) if the experience is less than satisfactory. In today's market, customers crave a positive experience with you and your business. Learn how to engage your customers and how to engage your employees in delivering outstanding customer service to keep 'em coming back again and again. Business owners are encouraged to attend with key employees to maximize the benefits of this workshop.
Speaker(s): Ron Markham, SBDC Business Consultant
Co-Sponsor(s): Xavier University of Louisiana Entrepreneurship Institute
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Fee: No Cost