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Pivoting in Place: How to Stay Relevant With Your Existing Customers

Fri 8:30 AM to 9:30 AM
Topic: Customer Relations

In these challenging, ever changing times, being able to adapt to the new needs and wants of your customers is critical. And, if you do it successfully, you can build valuable new revenue streams while also being the hero to those who already value your support.

How do you best adapt to these new circumstances? In this session, we’ll share several strategies for tapping into your customers’ critical current needs and wants and give you valuable tips on how to determine which pivot possibilities can work best for you.

Don’t miss this session to learn how to grow your revenues AND build even stronger customer loyalty!

Speaker(s): Carmen Sunda, Director, LSDBC Greater New Orleans and Bayou Region Myra Corrello, Phd, Find Your Spice

Co-Sponsor(s): Xavier University of Louisiana Division of Business

Fee: No Cost

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All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.
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