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Delivering Engaging and Outstanding Customer Service

Thu 5:00 PM to 7:00 PM
Topic: Customer Relations

Everyone says that they have good customer service, but do they really deliver? Customers will buy from your business again and again (and pay a little more) if they have a good experience with your business. But they will not come again (and tell others) if the experience is less than satisfactory. In today's market, customers crave a positive experience with you and your business. Learn how to engage your customers and how to engage your employees in delivering outstanding customer service to keep 'em coming back again and again. Business owners are encouraged to attend with key employees to maximize the benefits of this workshop.

Speaker(s): Ron Markham, Business Consultant

Co-Sponsor(s): Terrebonne Parish Consolidated Government, TEDA, Nicholls College of Business

Fee: No Cost

Phone: 985-493-2587


Terrebonne Folklife Cultural Center
317 Goode Street, Houma, LA 70360
Call Toll Free: 1- (866)-782-4159

The Louisiana Small Business Development Center Network, hosted by the University of Louisiana at Monroe, is an accredited member of the National Association
of Small Business Development Centers and funded in part through a cooperative agreement with the U.S. Small Business Administration,
Louisiana Economic Development and participating universities. All SBA programs are extended to the public on a nondiscriminatory basis.
All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.
Reasonable accommodations for persons with disabilities and/or limited English proficiency will be made if requested at least two weeks in advance.
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