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Lunch & Learn with LSBDC: Everyone is in Sales!

Dec
5
2017
Tue 11:30 AM to 1:00 PM

Entrepreneurs, are you ready to take your business to the next level? Are you starting a food business or redoing your marketing efforts? Would you like up to date information on growing your business with branding, digital tools, sales and online marketing? If so, sign up for our Lunch & Learn series and join the conversation as we present a variety of business topics that are trending and useful for your company. Session 5: Everyone in Your Business is in Sales – Building a Great Customer Service Team If your business was an automobile, customer service would be the motor oil. You can operate for a while without it but soon everything would come to a screeching halt! This Lunch and Learn will ignite and excite you as you discover the power of appointing every person in the organization as a Customer Service Provider – regardless of their job title. Organizations of all sizes will experience dramatic improvements in customer satisfaction and employee engagement as your organization transforms into a customer service machine. Come out and learn how to make it happen!

Speaker(s): Ron Markham, Business Consultant

Co-Sponsor(s): St. John Parish


Fee: No Cost

Phone: 504-831-3730

Location

Louisiana Federal Credit Union Training Center
406 East Airline Highway, LaPlace, LA 70068
Call Toll Free: 1- (866)-782-4159

The Louisiana Small Business Development Center Network, hosted by the University of Louisiana at Monroe, is an accredited member of the National Association
of Small Business Development Centers and funded in part through a cooperative agreement with the U.S. Small Business Administration,
Louisiana Economic Development and participating universities. All SBA programs are extended to the public on a nondiscriminatory basis.
All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.
Reasonable accommodations for persons with disabilities and/or limited English proficiency will be made if requested at least two weeks in advance.
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